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Pest Identification

Can't Identify the Problem? Whether its bed bugs (bedbugs), rats, mice, roaches, ants, termites, or another pest, Magic Exterminating can help you determine any pest infestation problems.

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NYC Exterminating Case Studies

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Bed Bugs Case Study - Queens, NY

September, 2013

Customer profile

Customer nameProperty Management & Mrs. A
CityQueens, NY


The property managers for an apartment complex in Queens, NY called to have an inspection and estimate for bed bugs in an apartment on the second floor. They indicated that the tenant was complaining of bites.


The following is a picture from the apartment during the inspection. It was taken in 2004. The inspector found bed bugs everywhere. The inspector had concerns that the tenant would not be able to prepare for the treatment. Management, the superintendent, a government agency, and Magic Pest Management had to coordinate the preparation of the apartment prior to treatment. Everyone worked together and preparations was completed within a week.

Technical situation

This apartment had so many Bed bugs that the were falling from the ceiling onto the service technicains as soon as Magic's Technicains entered the apartment. Luckly Magic's provides their employees with the safety equipment such as TyVek´┐Ż Suits with hoods, Protective gloves, and taped for boots to be sealed to their pants.


This job consisted of treating a bedroom , living room, bathroom, and kitchen. A HEPA vaccum was required to remoe the vast number of live bed bugs before any products were used. This was done to limit the dispersion of bed bugs into wall voids and other apartments. The enitre job took several hours to service with two techicians. Every room was infested with bed bugs, even the kitchen.


Magic would encounter several apartment just like this one every year. Because of the very good coordination among several individuals the tenant didn't have to suffer with a bed bug infestation any longer. A follow-up inspection, a couple of weeks later, revealed no more live bed bugs. This job allowed Magic Pest management to develop a solid bed bug procedure protocol before other companies. This helps Magic Pest Management maintain an industry edge that others follow.

Now I am happy to announce that NYC reports 3907 less calls into the city 311 line for bed bugs for the period of July 2012 through April 2013 compared to the same period a year before. NYCHPD reports fewer violations as well.

Bed Bugs appear to be on the decline in the NYC area. There may be several reasons for this:

  • People are more educated and aware what bed bugs look like and report them earlier
  • People have read my book, The Bed Bug Book the Complete Guide to Prevention and Extermination, and have learned to ID bed bugs and have prepared for treatment the right way
  • Pest Control Professionals have learned the "Best Methods" to eradicate bed bug infestations
  • Products being used by Pest Control Professional are working
  • Some people have accepted to live with some bed bugs and are not reporting the problems

Bed Bugs are still a major issue in the NYC area and Magic Pest Management is still on the job to eliminate the infestations one at a time.

Ralph H Maestre BCE
Technical Director